Welcome to our FAQs section, designed to address your common queries and provide you with the information you need about shopping at Beronia. If you have a question that's not covered here, please feel free to reach out to our customer service team for personalized assistance.

**1. How can I place an order? Placing an order with Beronia is simple! Browse our website, select the items you wish to purchase, and add them to your cart. Then, proceed to checkout, where you'll provide your shipping and payment information to complete the order.

**2. Do you ship internationally? Yes, we offer international shipping to many countries. During the checkout process, you can select your country from the list of available options. Please note that shipping fees and delivery times may vary based on your location.

**3. What payment methods do you accept? We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express, etc.), PayPal, and other secure online payment options. Your payment information is processed securely, and your privacy is our top priority.

**4. What is your return and exchange policy? We want you to be completely satisfied with your purchase. If you receive an item that doesn't meet your expectations, you can initiate a return or exchange within 30 days of receiving your order. Please review our detailed return and exchange policy on our website for specific instructions.

**5. How do I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also log in to your Beronia account to check the status of your order.

**6. Can I cancel or modify my order after it's placed? We strive to process orders quickly to ensure timely delivery. If you wish to cancel or modify your order, please contact our customer service team as soon as possible. While we will do our best to accommodate your request, it may not always be possible if your order has already been shipped.

**7. Are your products true to size? We provide detailed size charts for our clothing and footwear to help you choose the right fit. Please refer to these charts to ensure you select the correct size. If you have any doubts or questions about sizing, our customer service team is happy to assist you.

**8. How can I contact your customer service team? You can reach our customer service team by email at shopberonia@gmail.com. Our dedicated representatives are here to assist you with any questions, concerns, or issues you may have.

**9. Do you offer gift cards or gift wrapping services? Yes, we offer gift cards that make perfect presents for family and friends. Additionally, we offer gift wrapping services for select items. Look for these options during the checkout process.

**10. Are your products ethically and sustainably sourced? Beronia is committed to ethical and sustainable practices. We work with suppliers who share our values and adhere to responsible manufacturing and sourcing processes. We also offer eco-friendly and sustainable product options whenever possible.

We hope these FAQs have answered your questions. If you need further assistance, please don't hesitate to contact us. Thank you for choosing Beronia for your clothing and accessory needs!